Shipping Policy

Effective as of: July 21, 2026

Thank you for shopping with Aqua Stride Shoes! We are committed to delivering your water shoes efficiently and reliably. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday-Friday, excluding holidays) after your order is placed. Orders placed after 12 PM PST on Friday, or on weekends/holidays, will begin processing on the next business day.

3. Domestic Shipping

For orders shipped within the United States, we use reliable carriers such as USPS and UPS. Once shipped, you can expect your order to arrive within 5-10 business days.

4. International Shipping

We offer international shipping to many countries. International orders are typically delivered within 10-25 business days after shipment. Please note that delivery times can vary significantly due to customs processing and local postal services.

Customs, Duties, and Taxes: International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department. These charges are not included in the item price or shipping cost and are the responsibility of the buyer. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery directly on the carrier's website.

6. Shipping Delays

While we strive to deliver your order within the estimated timeframes, Aqua Stride Shoes is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing. We appreciate your understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We proudly support shipping to P.O. Box and APO/FPO addresses. Please note that these orders can only be shipped via USPS.

8. Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our customer service team at support@aquastrideshoes.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photographic evidence of damage. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.

9. Restricted Countries

Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is on a restricted list, you will be notified during the checkout process.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us at support@aquastrideshoes.com.